This Policy applies solely to the products and services provided by Zhejiang Luoke Optoelectronics Technology Co., Ltd. and its affiliated companies (hereinafter referred to as “we”, “us” or “Luoke Optoelectronics”) and their extended functions (hereinafter referred to as the “Luoke Optoelectronics Services”), including the Luoke Optoelectronics website, official WeChat accounts, video accounts, and various products and services provided to you in new forms emerging with technological development. If any product or service we provide has a separate privacy policy or special provisions in the corresponding legal statement, the privacy policy of such product shall prevail. For matters not covered by the privacy policy and user service agreement of such product or service, the provisions of this Policy shall apply. If products or services of our affiliated companies use products or services provided by Luoke Optoelectronics without establishing an independent privacy policy, this Privacy Policy shall also apply to such products or services.
Please read the *Luoke Optoelectronics Privacy Policy* (especially the bold content) carefully and confirm that you understand our rules for processing your personal information. If you have any questions during reading, you may contact us through the contact information provided in the *Luoke Optoelectronics Privacy Policy*.
Introduction
Welcome to the website of Zhejiang Luoke Optoelectronics Technology Co., Ltd. (the “Website”).
This Website is provided and operated by Zhejiang Luoke Optoelectronics Technology Co., Ltd. (“we”, “us”).
We attach great importance to the privacy and personal information protection of users. When you use our products and/or services, we may collect and use your relevant information. Through the *Luoke Optoelectronics Privacy Policy* (this “Privacy Policy”), we wish to explain to you how we collect, use, store, share and transfer such information when you use our products and/or services, as well as the ways we provide for you to access, update, delete and protect such information.
This Privacy Policy will help you understand the following:
1. What types of information we collect about you
2. How we use your information
3. How we share your information
4. Entrusted processing
5. How we protect your information
6. How long we retain your information
7. Protection of minors’ personal information
8. Notices and amendments
9. Third-party links
10. Contact us
Table of Contents
1. What types of information we collect about you
2. How we use your information
3. How we share your information
4. Entrusted processing
5. How we protect your information
6. How long we retain your information
7. Protection of minors’ personal information
8. Notices and amendments
9. Third-party links
10. Contact us
1. What types of information we collect about you
When you use this Website, we may collect the following categories of information about you:
Information you provide to us
We may collect personal information you provide to us. When you send information to us via the “Contact Us” page on this Website, you are required to provide your personal identification and contact information, such as your name, email address, phone number, country and city of residence; you may also provide us with your employment information, such as your employer and job title. We may also obtain information about you from your communications with us, such as your comments, questions, feedback and other content you provide while using the functions of this Website.
Information we collect about you
During your use of this Website, we may automatically collect certain information about you. Such information may include:
– Technical and device information. We may collect certain technical information about you and your device. Such information may include, but is not limited to, your IP address, system time zone, system language and other system or network identification information.
– Operation and behavior information. We automatically collect information generated when you visit this Website and record your usage activities on the Website, including your duration of stay on the Website, which sections of the Website you visited and what information you accessed.
– Cookies and similar technologies. This Website may use “Cookies” and other tracking technologies to store information provided by users of the Website. Cookies are small pieces of data sent from a web server to your browser. Cookies may include information such as user preferences, time spent on the Website and pages visited. We use such information to identify you and to customize and improve your experience on this Website. You may manage the Cookies settings on your device through functions built into most browsers. For example, you may set your browser to notify you when Cookies are received, or you may choose to block Cookies via your browser; please note, however, that refusing Cookies may restrict your use of certain functions of this Website. In addition, please note that this Website currently does not respond to “Do Not Track” signals sent by you.
Information we collect about you from third parties
We may obtain personal information about your use and access to this Website from third-party platforms and our service providers, such as the country/region where your system is located, brand and model of your device, browsing records, browsing history (including other services you accessed to reach our Website), search records and click records.
2. How we use your informationv
We may use your information for the following purposes:
Based on our legitimate interests in providing this Website, we may use your information for the following purposes:
– Reviewing your opinions or questions and providing you with appropriate services;
– Enforcing our terms and policies;
– Processing and responding to your requests, inquiries, applications, complaints and feedback;
– Providing support and responding to your requests, feedback and inquiries;
– Monitoring, operating, maintaining and managing this Website;
– Processing and resolving technical issues and malfunctions of this Website;
– Ensuring the effective and efficient operation of this Website;
– Detecting, preventing or otherwise addressing security, fraud or technical issues;
– Improving and enhancing the functions and performance of this Website and related services;
– Properly managing and maintaining our relationship with you;
– Managing our business; and protecting, enforcing or defending our rights and interests (including our rights and interests in cases of violations of our terms and conditions);
– Use for academic research purposes;
– Use for the public interest or public health emergencies in compliance with laws and regulations.
We may use your information to fulfill our legal obligations and responsibilities. With your consent or as permitted by laws and regulations, we may also process your information for other purposes disclosed to you.
3. How we share your information
We may share your information with the following third parties:
– Service providers. We may share your information with third parties that provide services to us for the operation and maintenance of this Website, such as website hosting providers, development service providers and cloud service providers.
– Our affiliates. To provide this Website, we may share your information with any member, subsidiary or affiliate of our company for purposes including preventing improper use and supporting users.
– Law enforcement and competent authorities. We may share your information with competent authorities, courts, third parties and other institutions pursuant to court judgments, subpoenas, requirements of legal proceedings, regulatory requirements, or where permitted or required by law, including situations where we reasonably believe it necessary or appropriate to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats to the personal safety of any person.
– Parties to a sale or merger. We may disclose your information to any third party in the following circumstances:
– A third party that acquires or intends to acquire all or part of our assets or shares;
– A third party acquired by us in whole or in part;
– A third party merged with us; or
– A third party that succeeds to all or part of our business.
In each of the above circumstances, such third party shall be legally obligated not to disclose or use your information without our authorization.
Please note that information you voluntarily share or even publicly disclose when using our services may involve your or others’ personal information or even sensitive personal information. Please carefully consider and decide before sharing.
4. Entrusted processing
We may entrust authorized partners to process your personal information in order to provide you with corresponding products or services. However, we will share your personal information only for lawful, legitimate, necessary, specific and explicit purposes, and only to the extent necessary for the provision of products or services. If our partners intend to use your personal information for purposes not entrusted by us, they shall obtain your separate consent.
Our partners include the following types:
– Suppliers providing technical services. We may provide your personal information to third parties that support our functions, including suppliers providing infrastructure technical services, data analysis services and data processing services.
– Partners in advertising and analysis services. We will comply with laws, regulations and industry-standard security technologies when entrusting such partners to process information related to advertising placement, coverage and effectiveness.
Where we entrust partners to process personal information, we will sign data protection agreements with them, requiring them to process personal information in accordance with the agreements, this Privacy Policy and applicable laws and regulations.
5. How we protect your information
We implement security measures pursuant to this Privacy Policy and maintain physical, electronic and administrative procedures to protect and secure the information we process about you. However, no data transmission over the Internet is absolutely secure, and we cannot guarantee absolute security of your information. Any transmission of your information to us is at your own risk.
6. How long we retain your information
During your use of the services on this Website, your personal information will be retained for the period necessary to fulfill the purposes described in this Policy, and will also be determined in accordance with mandatory retention periods required by law. For example, the *E-Commerce Law of the People’s Republic of China* requires that information on goods and services and transaction information be retained for no less than three years from the completion of a transaction. After the retention period expires, we will delete your personal information or anonymize it in accordance with applicable laws.
We may also retain your information for other legitimate purposes; for example, where we are required to retain personal information by mandatory requirements of laws, regulations, administrative or judicial authorities, contracts or similar obligations.
We respect and attach great importance to your rights related to personal information, including:
– Right of access. You have the right to request that we confirm whether we process your personal information and to request a copy of your personal information from us.
– Right to correction. If any personal information we have collected about you is incomplete or inaccurate, you may request that we correct or update such information.
– Right to erasure. Under certain circumstances, you may request that we delete all or part of your personal information.
– Right to withdraw consent. Where our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, if your consent is withdrawn, you may be unable to use certain functions of this Website and our services.
You may contact us pursuant to Section 10 (Contact us) of this Privacy Policy to exercise any of your rights. To protect your privacy, we may require you to provide additional information to verify your identity before processing your request.
7. Protection of minors’ personal information
Luoke Optoelectronics attaches great importance to the protection of minors’ personal information. If you are a minor under the age of 18, you shall obtain the consent of your guardian before using our products and/or services. Luoke Optoelectronics protects minors’ personal information in accordance with relevant national laws and regulations.
We will not take the initiative to directly collect personal information from minors. Where personal information of minors is collected with the consent of their guardians, we will only use, share, transfer or disclose such information as permitted by law, with the consent of the guardian or as necessary for the protection of minors.
8. Notices and amendments
We reserve the right to amend this Privacy Policy from time to time at our sole discretion. We will notify you of any material changes to this Privacy Policy through a notice posted on this Website, and such changes shall apply only to information collected after the revised Privacy Policy takes effect. Any amendments to this Privacy Policy shall take effect immediately upon posting. We encourage you to review this Privacy Policy regularly for updates to understand how we protect your personal information.
9. Third-party links
This Privacy Policy does not apply to any other websites or platforms unless otherwise specified in the context. Please note that this Website may contain links to other websites, platforms or products whose privacy policies and practices differ from ours. These links are provided solely for your convenience and information, and do not imply any affiliation, sponsorship or endorsement by us of such third-party websites, nor do they represent our endorsement of information on third-party websites. We shall not be responsible for the collection and processing of your information by such third parties if you provide your information to or interact with any such third-party websites.
10. Contact us
If you have any questions regarding this Privacy Policy, please contact us via our official website.
Generally, we will respond within 15 days. If you are dissatisfied with our response, especially where our personal information processing activities infringe upon your legitimate rights and interests, you may also file a complaint or report with the cyberspace administration, telecommunications, public security and industry and commerce regulatory authorities.
Appendix: Examples of Personal Information and Sensitive Personal Information
(Not the personal information collected by the Luoke Optoelectronics website, official WeChat accounts or video accounts; for illustrative purposes only)
– Personal information: All kinds of information recorded electronically or otherwise related to identified or identifiable natural persons, excluding anonymized information.
– Sensitive personal information: Personal information that, once leaked or illegally used, may easily infringe upon the dignity of natural persons or harm their personal or property safety, including biometric identification, religious beliefs, specific identities, medical and health information, financial accounts, whereabouts and other information, as well as personal information of minors under the age of 14.
– Device information: Including device identifiers (IMEI, IDFA, Android ID, MAC, OAID, IMSI and other device-related information), application information (application crash information, notification switch status, application installation list and other application-related information), device parameters and system information (device type, device model, operating system and hardware-related information), and device network environment information (IP address, WiFi information, base station information and other network-related information).
